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ESI
All in One Phone Systems
ESI Communication Servers represent an innovative approach to digital and IP communications. It’s ideal for any business that wants the familiarity of digital telephony, the benefits of full IP-to-the-desktop, or anything in-between.
IVX S-Class (IVX 42s) All-In-One Digital Phone Systems give your
small to medium-sized business the power to present your most professional
side to your customers.
IVX C-Class (IVX stands for Integrated Voice Exchange) All-In-One
Digital Phone System gives your small business the power to present
your most professional side to your customers. IVX C-Class combines
multiple first-rate, feature-rich systems into one tightly integrated
unit
VIP PC Attendant Console from ESI serves the needs of the busiest attendant. Everything your attendant needs to handle your customers efficiently is just a mouse-click away. Multitasking is no task at all, even in high-traffic environments. With its built-in call-handling functions, VIP PC Attendant Console makes it easy to manage outside callers, internal users, recalls,
and callers on hold.
VIP PC Attendant Console combines the power of the ESI phone system and Microsoft® Outlook®. The result? A complete productivity package, including one-click call handling, unified messaging, contact and call management, and text-messaging. For added productivity, dual monitors may be configured as an extended desktop so multiple applications can be used at all times.
VIP ACD is a comprehensive PC-based software application designed around the specific needs of ACD supervisors and agents.
Consisting of VIP ACD Supervisor, VIP ACD Agent, and a robust statistical report package, VIP ACD provides the management reports and communication tools required to monitor and manage ACD departments and improve customer service.
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